Questions, answered

A private home record you keep on your phone. It tracks your warranty dates, keeps dated photos of anything that needs fixing, saves your home facts and contacts, and sends helpful reminders. It's a thank-you from Olivia Pelton for her clients.

Watch your email for a personal invitation from Olivia. Tap "Open my booklet" and you're in. If you can't find it, send us a note and we'll send a new one.

Yes. Create a free account with your email. The free version includes up to 5 issues and 25 photos, and you can upgrade to the Full Version anytime.

No. It works in your phone's web browser. For one-tap access, add it to your Home Screen. The app shows you how, step by step, for your phone.

Yes. Choose Resale when you set up your home. If you got a home warranty plan at closing, add the company and the app counts down to the end of that plan.

Enter your email on the sign-in page. We email you a button and a 6-digit code. Tap the button, or type the code into the app. On a new phone or computer, you'll also enter your own 6-digit security code.

Each browser keeps its own sign-in, so Safari and Chrome are like two different devices. Pick one browser, or add My Home Booklet to your Home Screen. You stay signed in for a year.

No problem. Type the 6-digit code from the email into the app instead. The code works in the browser where you asked for it.

For your safety, we never reset it by email alone. Contact us, and we'll confirm it's really you another way before resetting it.

Builders usually look at your home again around month 11, so anything you find is fixed before the 1-year workmanship warranty ends. Your booklet reminds you when it's coming up, so you can have your list of issues ready.

Open the issue and tap "Email me a report to forward." Pick who it's for, and we email you a report with your photos attached. Forward it from your own email, then tap "I sent it" so your timeline shows when you reported it.

Yes, whenever you want her help, like when you're selling your property. You choose what to send. Nothing is shared with Olivia unless you send it.

Only the ones you want, and never more than one a day. You can turn each kind on or off in your booklet, and every email has an unsubscribe link.

Yes. Your files are stored privately and only shown to you after you sign in. Olivia never sees your documents, and nothing is sold or shared. Read how we keep your booklet safe.

No, the app works without any. Saving your warranty, receipts and manuals can help later, but never upload anything with a Social Security, bank or credit card number.

Each booklet includes 500 MB, about 1,000 photos. Photos are resized when you add them. You can see how much you've used on your Account page, and add another 500 MB for $20 a year if you need it.

Yes. Download everything as one zip file anytime. If you delete your account, everything is permanently erased, so download a copy first if you'd like to keep your records.